Patient Flow Software Blog

Why Are Transports Taking So Long

Posted by Jo Anne Leonard on Wed, Sep 30, 2015 @ 09:28 PM

How to Track & Decrease the Transport Timeframe 

Have you ever wondered, “what is my staff actually doing up on the nursing units while they are supposed to be picking up a patient for transport?” Have you questioned, “why do my transporters have to wait so long for a nurse or nursing staff member to prepare the patient for transport, or why are we always having to wait for lift assistance? If you’ve asked yourself any of these questions and wondered how you could possibly track this process and the intermediate timeframes without actually shadowing the transporters, then you’ve come to the right place. 

We’ll be discussing these common questions and answering one that you may not even have thought to ask: How can I decrease the transport timeframe at my hospital?
The challenges are that you only have so many transporters and the demand for them during certain hours can really put the strain on everyone: the transporters, the Diagnostic & Nursing staff, the patients, and you as the manager (note: even if you aren’t in a managerial role, this article is a good read for anyone involved with the time-consuming transport process).

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Topics: patient flow, patient transportation, patient transportation software, patient transport

Bringing Passion and Problem Solving to Patient Flow Logistics

Posted by Mary Cooper on Fri, Aug 30, 2013 @ 04:18 PM

A PFS original interview with Peter Van de Kerkhove, one of the industry’s leading innovators

Peter Van de Kerkhove is a man with a mission. A mission to provide hospitals with astandardized approach for coordinating and managing Patient Transport activities, using technology.

In fact, he’s had this mission for over 25 years, beginning with his job as a Project Manager for Process Improvement, working for a 900-bed medical center, in the Department of Operations (workflow) Analysis. It was in this position that Peter discovered he had a passion for Patient Transport and made it his personal mission to see it improved.

Today, he is seeing that mission realized as over 50 hospitals have benefited from his innovative breakthrough in transport technology, including those served by PFS, as he is one of our co-founders and a continued consultant.

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Topics: patient flow, patient transportation, patient transportation software, patient tracking, patient visibility

Patient Flow Technology for Medium Sized Hospitals

Posted by Ron Gregg on Fri, Jul 19, 2013 @ 06:08 PM

Saving You Money & Time, So You Can Save Lives

Patient care is largely about getting people into the hospital to receive treatment and initiate their recovery process so they can continue healing after discharge. Unfortunately, individualized patient work flows are often interrupted, which has the potential to delay treatments, lower clinical staff efficiencies and extend the length of stay. This is costly to hospitals since labor and space are the top two most expensive resources of a hospital’s budget.

But hospitals equipped with technology used for tracking and optimizing patient and equipment transport, as well as managing housekeeping duties that impact bed availability, have the opportunity to reduce a patient’s length of stay, improve the quality of care, reduce the average cost per procedure, increase bed utilization, and improve patient satisfaction. What could this look like for a medium sized hospital? How about a $34,500 savings for every 50 occupied beds? So, for a hospital that has a census of 150 transportable patients*, we are looking at $100,000 annual savings in clinical labor. Continue reading if you’re interested in why getting from Point A to Point B can be so expensive and how Patient Flow Technology helps that journey run much more smoothly (and cheaply).

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Topics: patient flow, patient transportation, patient transportation software, patient flow software, bed management, patient placement, patient tracking

The Necessity of Patient Transport Management Systems

Posted by Ron Gregg on Wed, Jan 30, 2013 @ 10:29 AM

Bringing the Whole Picture Into Focus

One of the current hot topics in literature about improving hospital care and finances is the introduction of comprehensive real-time patient information that can be shared among diagnostic, clinical and support personnel. This information allows hospital personnel to optimize their impact and it is catching the attention of hospital managers. It turns out there are different and complimentary technological approaches to a solution. Let's see how they work. 
Enterprise Visibility

Enterprise patient visibility systems integrate and centralize essential information with at-a-glance accessibility for the entire patient care team. These systems collect information about admissions, discharges and transfers, orders and results of tests, bed statuses, and patient location information from other systems. This helps clinical, diagnostic and support staff to determine how to prioritize their tasks, and to improve patient experience and outcomes. These systems help create measurable improvements in observation times, bed turnover response, patient satisfaction and volumes.
Transport Management Systems and RTLS Systems

Patient tracking information can be supplied by Real-Time Location Systems using a combination of tags and wireless networks to identify a patient's current location in real-time. Unfortunately, they require an infrastructure that many hospitals cannot afford. A more cost-effective solution comes in the form of an automated Patient Transport Management System, which can offer even better patient logistics information in addition to support for the management of patient transportation. That’s what we like to call a “win-win.” 
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Topics: patient flow, patient transportation, patient transportation software, patient tracking

How to Avoid Patient Transportation Issues Before They Occur

Posted by Mary Cooper on Fri, Jun 22, 2012 @ 12:30 PM

A True Life Look at Patient Flow Challenges

When the transporter arrived to take Jo Anne’s mother down to X-Ray, she hardly expected him to bring a stretcher, deposit it in front of the elderly woman’s bed and request that she get out of bed and onto the stretcher by herself. There are reasons some patients wear “fall risk” precautionary wristbands and if Jo Anne had not been there to assist her mom onto the stretcher, that precaution could have become a reality.

Unfortunately, this was just the beginning of Jo Anne’s troubles with the patient transport process. When Jo Anne’s mother was brought back to her room on a stretcher, the 2 transporters proceeded to park it outside of her door and she was given the instructions to go ahead and “get back to bed.” Frustrated, Jo Anne asked an administrator, who was making PR rounds, if she could speak with someone from the transport department, but no one ever showed up. Now, anyone even slightly familiar with hospital protocol or the basics of patient transportation will realize that this is not ideal, or even acceptable, transporter behavior.

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Topics: patient flow, patient transportation, patient transportation software, patient flow software

Benchmarking Essentials for Improved Patient Flow

Posted by Mary Cooper on Mon, Feb 27, 2012 @ 04:58 PM

Comparing Where You Are to Where You Want to Be

Benchmarking - Inpatient transportation managers have a high level of interest in comparing their performance metrics to others to determine how they are doing.

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Topics: patient flow, patient transportation

The Nuts & Bolts of Patient Flow

Posted by Ron Gregg on Mon, Jan 23, 2012 @ 10:19 AM

Welcome to our Blog!                                               

We have worked with hospitals who experience recurring problems with delivering patients to their diagnostic and treatment appointments on time or who find empty beds sitting up on the floor with no environmental service worker scheduled for cleaning. Sometimes the stories remind us of the above picture.  

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Topics: patient flow, patient transportation, bed management