Patient Flow Software Blog

HOW DO YOU KNOW IF YOUR PATIENT TRANSPORT OPERATIONS ARE DOING WELL? Part 2

Posted by Ron Gregg on Tue, Sep 18, 2018 @ 02:51 PM

 

PART 2 – THE POWER OF BENCHMARKING

In Part 1, we stated that the best thing patient transport technology can do is to demonstrate that your transport operations are performing as well as can be expected. However, sometimes the numbers show unexpected, but important, results. Here is an example.   

Transport managers are interested in comparing their actual performance against some reasonable performance standard, what ARE we doing compared to what SHOULD we be doing? 

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Topics: patient transportation software, patient flow software, patient tracking, Patient transport software

HOW DO YOU KNOW IF YOUR PATIENT TRANSPORT OPERATIONS ARE DOING WELL?

Posted by Ron Gregg on Fri, Oct 20, 2017 @ 06:40 PM

 

One easy way to know if your patient transportation operations are functioning correctly is if you are not receiving any complaints from the customers. However, zero complaints may never have happened in any hospital anywhere.

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Topics: patient transportation software, patient flow software, patient tracking, Patient transport software

Tips for Training New Staff on Software

Posted by Jo Anne Leonard on Fri, May 20, 2016 @ 04:41 PM

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As a Manager, do you feel that you and your staff have been properly trained on software that your department uses on a daily basis? Ask yourself – if your initial training was done by the person being replaced, by a co-worker,  or by reading a user manual in your spare time, do you feel ready to jump in and use the software? How about new staff coming into the department? Do you feel there is a system or training program in place that thoroughly teaches them how to use this vital software?                                                  

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Topics: patient flow, bed management, patient placement, patient transport, patient tracking, training

Bringing Passion and Problem Solving to Patient Flow Logistics

Posted by Mary Cooper on Fri, Aug 30, 2013 @ 04:18 PM

A PFS original interview with Peter Van de Kerkhove, one of the industry’s leading innovators

Peter Van de Kerkhove is a man with a mission. A mission to provide hospitals with astandardized approach for coordinating and managing Patient Transport activities, using technology.

In fact, he’s had this mission for over 25 years, beginning with his job as a Project Manager for Process Improvement, working for a 900-bed medical center, in the Department of Operations (workflow) Analysis. It was in this position that Peter discovered he had a passion for Patient Transport and made it his personal mission to see it improved.

Today, he is seeing that mission realized as over 50 hospitals have benefited from his innovative breakthrough in transport technology, including those served by PFS, as he is one of our co-founders and a continued consultant.

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Topics: patient flow, patient transportation, patient transportation software, patient tracking, patient visibility

Patient Flow Technology for Medium Sized Hospitals

Posted by Ron Gregg on Fri, Jul 19, 2013 @ 06:08 PM

Saving You Money & Time, So You Can Save Lives

Patient care is largely about getting people into the hospital to receive treatment and initiate their recovery process so they can continue healing after discharge. Unfortunately, individualized patient work flows are often interrupted, which has the potential to delay treatments, lower clinical staff efficiencies and extend the length of stay. This is costly to hospitals since labor and space are the top two most expensive resources of a hospital’s budget.

But hospitals equipped with technology used for tracking and optimizing patient and equipment transport, as well as managing housekeeping duties that impact bed availability, have the opportunity to reduce a patient’s length of stay, improve the quality of care, reduce the average cost per procedure, increase bed utilization, and improve patient satisfaction. What could this look like for a medium sized hospital? How about a $34,500 savings for every 50 occupied beds? So, for a hospital that has a census of 150 transportable patients*, we are looking at $100,000 annual savings in clinical labor. Continue reading if you’re interested in why getting from Point A to Point B can be so expensive and how Patient Flow Technology helps that journey run much more smoothly (and cheaply).

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Topics: patient flow, patient transportation, patient transportation software, patient flow software, bed management, patient placement, patient tracking

The Necessity of Patient Transport Management Systems

Posted by Ron Gregg on Wed, Jan 30, 2013 @ 10:29 AM

Bringing the Whole Picture Into Focus

One of the current hot topics in literature about improving hospital care and finances is the introduction of comprehensive real-time patient information that can be shared among diagnostic, clinical and support personnel. This information allows hospital personnel to optimize their impact and it is catching the attention of hospital managers. It turns out there are different and complimentary technological approaches to a solution. Let's see how they work. 
Enterprise Visibility

Enterprise patient visibility systems integrate and centralize essential information with at-a-glance accessibility for the entire patient care team. These systems collect information about admissions, discharges and transfers, orders and results of tests, bed statuses, and patient location information from other systems. This helps clinical, diagnostic and support staff to determine how to prioritize their tasks, and to improve patient experience and outcomes. These systems help create measurable improvements in observation times, bed turnover response, patient satisfaction and volumes.
Transport Management Systems and RTLS Systems

Patient tracking information can be supplied by Real-Time Location Systems using a combination of tags and wireless networks to identify a patient's current location in real-time. Unfortunately, they require an infrastructure that many hospitals cannot afford. A more cost-effective solution comes in the form of an automated Patient Transport Management System, which can offer even better patient logistics information in addition to support for the management of patient transportation. That’s what we like to call a “win-win.” 
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Topics: patient flow, patient transportation, patient transportation software, patient tracking